At the extremely bottom of the page, you’ll find a location to buy a gift membership for somebody else. Betterhelp.Com Scandal… in addition to a link to resources for individuals in crisis who are bad candidates for’s services.
In a nutshell, is committed to security, privacy, and quality– and it reveals. The customer service team replies quickly to problems you raise– appealing to respond within 24 hours however, in our experience, replying in far less time than that– and responses your questions with the appropriate level of customized care. And the company makes sure that its therapists adhere to HIPAA policies and safeguard your confidentiality. You can even more safeguard your privacy utilizing a label with your therapist. Considering that doesn’t work with insurance coverage or employers, there isn’t even a fundamental level of information-sharing between such entities, which indicates optimal privacy for you.
There is also a footer navigation, which connects to info about its company, a “About” page, Frequently asked questions, Evaluations, Careers, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social
The sign-up process for is in fact quite long: it took me about 20 to 30 minutes to finish, so make certain you reserve time to finish it because if you stop mid-sign-up and exit your browser, it will not conserve your answers and you’ll have to start all over once again.
From there, you’ll be asked a series of questions in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the choices of straight, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, asexual, “I don’t know”, and “Other”.
Surprisingly enough, users will discover below this concern in the type a highlighted fact: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if needed”. So, during the intake survey, if you address that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you identify with a various religious beliefs, you won’t get asked if you desire to match with a therapist of that faith. I tried answering this concern 3 times, each time stating I was from a different faith, and never ever got that exact same follow-up.
After the concerns about your identity and religious association, you will be asked to complete concerns about your mental health history, such as whether you have actually ever been in treatment prior to and what led you to treatment today. Options for what led you to therapy include “I’ve been feeling depressed”, “My mood is disrupting my job/school efficiency”, “I am grieving”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, assigns you homework, and more.
The platform will ask you to rate your current physical health and consuming practices from good, reasonable, and bad.
It will ask you if you are experiencing frustrating sadness or anxiety. Following this, there will be a few questions from the Patient Health Survey, or the PHQ-9, an evaluation utilized to screen for depression.
If you are presently employed as well as how often you drink alcohol, you will be asked. Other screening concerns towards completion consist of if you have any issues with intimacy and when the last time you thought of suicide was– if ever.
In addition to anxiety, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent discomfort. Other market concerns include how you would rank your existing monetary status on the exact same great, fair, or bad scale.
I found the questions to be a bit random as I went through the survey. Next, will ask you to rate your sleeping practices and answer if you are comfortable with your identity.