At the very bottom of the page, you’ll discover a place to buy a gift membership for another person. Betterhelp Counselor Pay Sent Message After Cancelled… along with a link to resources for individuals in crisis who are not good candidates for’s services.
In a nutshell, is devoted to quality, personal privacy, and security– and it reveals. The customer support team replies promptly to concerns you raise– promising to respond within 24 hours but, in our experience, responding in far less time than that– and responses your questions with the proper level of customized care. And the company makes sure that its therapists comply with HIPAA guidelines and safeguard your privacy. You can further protect your personal privacy using a nickname with your therapist. Considering that doesn’t deal with insurance coverage or companies, there isn’t even a basic level of information-sharing between such entities, which indicates optimal privacy for you.
There is likewise a footer navigation, which connects to information about its business, a “About” page, Frequently asked questions, Reviews, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise discover links to its social
The sign-up process for is actually pretty long: it took me about 20 to 30 minutes to complete, so make certain you set aside time to finish it because if you stop mid-sign-up and leave your internet browser, it will not save your answers and you’ll have to begin all over once again.
From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the choices of straight, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I don’t understand”, and “Other”.
Remarkably enough, users will discover below this question in the type a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll have the ability to ask for a Christian therapist if required”. During the intake survey, if you address that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you recognize with a various religious beliefs, you will not get asked if you desire to match with a therapist of that faith. I tried answering this concern 3 times, each time saying I was from a various religion, and never ever got that exact same follow-up.
After the questions about your identity and religious affiliation, you will be asked to finish concerns about your mental health history, such as whether you have actually ever remained in treatment before and what led you to treatment today. Alternatives for what led you to therapy consist of “I’ve been feeling depressed”, “My mood is hindering my job/school performance”, “I am grieving”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, designates you homework, and more.
The platform will ask you to rank your present physical health and consuming practices from excellent, fair, and poor.
Then, it will ask you if you are experiencing overwhelming unhappiness or depression. Following this, there will be a few concerns from the Patient Health Questionnaire, or the PHQ-9, an evaluation used to evaluate for anxiety.
You will be asked if you are currently utilized as well as how frequently you drink alcohol. Other screening questions towards the end include if you have any issues with intimacy and when the last time you thought of suicide was– if ever.
In addition to depression, it asks you if you are experiencing stress and anxiety or anxiety attack, or persistent pain. Other demographic concerns consist of how you would rate your current monetary status on the very same great, reasonable, or poor scale.
I found the concerns to be a bit random as I went through the questionnaire. Next, will ask you to rank your sleeping habits and address if you are comfortable with your identity.