At the extremely bottom of the page, you’ll find a place to purchase a gift membership for somebody else. Betterhelp Customer Success Manager… along with a link to resources for individuals in crisis who are not good candidates for’s services.
In a nutshell, is committed to personal privacy, quality, and security– and it shows. The customer service group replies immediately to problems you raise– promising to reply within 24 hr but, in our experience, replying in far less time than that– and answers your questions with the suitable level of personalized care. And the company guarantees that its therapists follow HIPAA guidelines and protect your privacy. You can further protect your privacy using a label with your therapist. Since doesn’t work with insurance or employers, there isn’t even a basic level of information-sharing between such entities, which means optimal personal privacy for you.
There is also a footer navigation, which connects to info about its company, a “About” page, FAQs, Reviews, Careers, Discover a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social
The sign-up process for is in fact pretty long: it took me about 20 to thirty minutes to complete, so make certain you reserve time to finish it because if you stop mid-sign-up and leave your web browser, it will not save your responses and you’ll need to begin all over again.
From there, you’ll be asked a series of concerns in a consumption survey about your gender identity, age, sexual orientation, and relationship status. It deserves keeping in mind that the business offers a range of choices for describing your gender identity and sexual orientation. You can pick from lady, man, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Choose not to state”, and “Other” for describing your gender identity. Relatively, offers users more choices to explain their gender than Talkspace does. In detailing your sexual orientation, you are given the alternatives of straight, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.
Interestingly enough, users will find below this question in the form a highlighted truth: “Therapists on the platform have diverse backgrounds. You’ll have the ability to request a Christian therapist if needed”. So, throughout the intake questionnaire, if you address that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you answer that you determine with a different religion, you won’t get asked if you desire to match with a therapist of that faith. I tried answering this concern three times, each time stating I was from a different religious beliefs, and never ever got that very same follow-up.
After the concerns about your identity and religious affiliation, you will be asked to finish concerns about your psychological health history, such as whether you have ever remained in treatment before and what led you to therapy today. Options for what led you to therapy include “I’ve been feeling depressed”, “My state of mind is interfering with my job/school performance”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, assigns you homework, and more.
The platform will ask you to rank your present physical health and consuming habits from good, fair, and poor.
It will ask you if you are experiencing frustrating sadness or anxiety. Following this, there will be a couple of questions from the Patient Health Questionnaire, or the PHQ-9, an evaluation used to evaluate for anxiety.
If you are presently used as well as how frequently you drink alcohol, you will be asked. When the last time you thought about suicide was– if ever, other screening questions towards the end consist of if you have any problems with intimacy and.
In addition to anxiety, it asks you if you are experiencing anxiety or panic attacks, or persistent discomfort. Other group concerns consist of how you would rate your present financial status on the exact same excellent, reasonable, or bad scale.
I found the questions to be a bit random as I went through the questionnaire. Next, will ask you to rate your sleeping routines and respond to if you are comfortable with your identity.