At the very bottom of the page, you’ll discover a place to purchase a present membership for somebody else. Betterhelp Hq… along with a link to resources for individuals in crisis who are not good candidates for’s services.
In a nutshell, is committed to quality, personal privacy, and security– and it reveals. The customer service group replies promptly to issues you raise– promising to respond within 24 hours but, in our experience, replying in far less time than that– and responses your questions with the suitable level of customized care. And the company ensures that its therapists abide by HIPAA guidelines and safeguard your confidentiality. You can even more safeguard your personal privacy utilizing a nickname with your therapist. Given that does not work with insurance or companies, there isn’t even a standard level of information-sharing in between such entities, which means maximum privacy for you.
There is also a footer navigation, which connects to details about its company, a “About” page, Frequently asked questions, Reviews, Careers, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social
The sign-up process for is in fact pretty long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to complete it since if you stop mid-sign-up and exit your web browser, it will not save your responses and you’ll have to start all over again.
From there, you’ll be asked a series of questions in an intake questionnaire about your gender identity, age, sexual preference, and relationship status. It deserves noting that the business provides a range of choices for describing your gender identity and sexual preference. You can choose from lady, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Prefer not to state”, and “Other” for describing your gender identity. Comparatively, provides users more options to explain their gender than Talkspace does. In detailing your sexual preference, you are given the options of straight, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.
Remarkably enough, users will discover listed below this concern in the type a highlighted reality: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if needed”. During the consumption survey, if you answer that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you respond to that you determine with a various religion, you will not get asked if you want to match with a therapist of that faith. I tried answering this concern 3 times, each time stating I was from a various religion, and never got that very same follow-up.
After the concerns about your identity and religious association, you will be asked to finish concerns about your psychological health history, such as whether you have actually ever remained in treatment before and what led you to treatment today. Options for what led you to treatment include “I’ve been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you research, and more.
The platform will ask you to rate your existing physical health and eating habits from good, fair, and bad.
It will ask you if you are experiencing overwhelming sadness or depression. Following this, there will be a few concerns from the Client Health Survey, or the PHQ-9, an evaluation utilized to evaluate for anxiety.
You will be asked if you are presently employed along with how often you consume alcohol. When the last time you believed about suicide was– if ever, other screening questions towards the end consist of if you have any issues with intimacy and.
In addition to depression, it asks you if you are experiencing anxiety or panic attacks, or persistent discomfort. Other market concerns consist of how you would rank your current monetary status on the same excellent, reasonable, or poor scale.
I discovered the questions to be a bit random as I went through the survey. Next, will ask you to rate your sleeping habits and address if you are comfortable with your identity.