At the extremely bottom of the page, you’ll discover a place to purchase a present membership for someone else. Betterhelp Payment Help… along with a link to resources for individuals in crisis who are bad candidates for’s services.
In a nutshell, is dedicated to privacy, security, and quality– and it reveals. The customer support team replies promptly to concerns you raise– appealing to reply within 24 hr but, in our experience, responding in far less time than that– and answers your concerns with the proper level of customized care. And the business guarantees that its therapists comply with HIPAA policies and secure your confidentiality. You can further secure your privacy utilizing a nickname with your therapist. Given that doesn’t deal with insurance or employers, there isn’t even a standard level of information-sharing between such entities, which implies maximum personal privacy for you.
There is also a footer navigation, which links to info about its organization, a “About” page, Frequently asked questions, Reviews, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social
The sign-up process for is actually pretty long: it took me about 20 to 30 minutes to finish, so make certain you set aside time to complete it because if you stop mid-sign-up and leave your web browser, it will not save your responses and you’ll need to start all over once again.
From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the choices of straight, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.
Surprisingly enough, users will discover listed below this concern in the type a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if needed”. So, during the consumption questionnaire, if you respond to that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you determine with a different faith, you will not get asked if you want to match with a therapist of that faith. I attempted addressing this question 3 times, each time stating I was from a various faith, and never got that very same follow-up.
After the concerns about your identity and religious affiliation, you will be asked to finish concerns about your mental health history, such as whether you have ever remained in therapy before and what led you to treatment today. Alternatives for what led you to treatment consist of “I’ve been feeling depressed”, “My mood is interfering with my job/school performance”, “I am grieving”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you homework, and more.
The platform will ask you to rank your current physical health and consuming routines from good, fair, and bad.
Then, it will ask you if you are experiencing overwhelming sadness or anxiety. Following this, there will be a couple of concerns from the Patient Health Questionnaire, or the PHQ-9, an assessment used to evaluate for anxiety.
If you are currently employed as well as how frequently you drink alcohol, you will be asked. Other screening concerns towards the end consist of if you have any problems with intimacy and when the last time you thought about suicide was– if ever.
In addition to depression, it asks you if you are experiencing stress and anxiety or anxiety attack, or persistent pain. Other market questions include how you would rank your current financial status on the very same great, fair, or poor scale.
I found the concerns to be a bit random as I went through the survey. Next, will ask you to rank your sleeping routines and address if you are comfortable with your identity.