At the very bottom of the page, you’ll find a location to buy a gift subscription for another person. Betterhelp Put Account On Hold… as well as a link to resources for people in crisis who are not good candidates for’s services.
In a nutshell, is devoted to security, personal privacy, and quality– and it reveals. The customer support group responds without delay to problems you raise– appealing to reply within 24 hours but, in our experience, responding in far less time than that– and responses your concerns with the suitable level of customized care. And the company ensures that its therapists abide by HIPAA regulations and safeguard your privacy. You can even more protect your personal privacy utilizing a label with your therapist. Since does not work with insurance or employers, there isn’t even a fundamental level of information-sharing between such entities, which suggests optimal privacy for you.
There is likewise a footer navigation, which connects to details about its company, a “About” page, Frequently asked questions, Evaluations, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social
The sign-up procedure for is in fact pretty long: it took me about 20 to 30 minutes to complete, so ensure you set aside time to complete it due to the fact that if you stop mid-sign-up and leave your internet browser, it will not conserve your responses and you’ll have to begin all over once again.
From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. It deserves keeping in mind that the company supplies a range of choices for explaining your gender identity and sexual preference. For example, you can choose from female, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Choose not to say”, and “Other” for explaining your gender identity. Relatively, offers users more choices to describe their gender than Talkspace does. In detailing your sexual preference, you are offered the options of directly, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, asexual, “I don’t understand”, and “Other”.
Interestingly enough, users will find below this concern in the form a highlighted truth: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if required”. Throughout the intake survey, if you answer that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
Nevertheless, if you answer that you relate to a different religion, you will not get asked if you want to match with a therapist of that faith. I tried addressing this concern 3 times, each time stating I was from a various religion, and never got that exact same follow-up. That being stated, the only alternatives for “Which faith do you identify with?” consist of Christianity, Judaism, Islam, and Other.
After the concerns about your identity and spiritual association, you will be asked to finish concerns about your mental health history, such as whether you have ever remained in therapy prior to and what led you to treatment today. Options for what led you to treatment include “I have actually been feeling depressed”, “My mood is hindering my job/school performance”, “I am grieving”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, designates you research, and more.
The platform will ask you to rate your existing physical health and consuming practices from good, fair, and poor.
Then, it will ask you if you are experiencing frustrating sadness or anxiety. Following this, there will be a few questions from the Client Health Questionnaire, or the PHQ-9, an evaluation used to evaluate for depression.
If you are currently employed as well as how typically you drink alcohol, you will be asked. Other screening concerns towards the end include if you have any issues with intimacy and when the last time you thought of suicide was– if ever.
In addition to anxiety, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent discomfort. Other market questions include how you would rank your current financial status on the very same good, fair, or bad scale.
I discovered the questions to be a bit random as I went through the survey. Next, will ask you to rank your sleeping practices and answer if you are comfortable with your identity.