At the extremely bottom of the page, you’ll find a location to purchase a gift subscription for another person. Betterhelp Refunds… along with a link to resources for individuals in crisis who are not good candidates for’s services.
In a nutshell, is devoted to personal privacy, security, and quality– and it reveals. The customer care team responds quickly to problems you raise– appealing to reply within 24 hr but, in our experience, replying in far less time than that– and answers your concerns with the appropriate level of individualized care. And the company ensures that its therapists abide by HIPAA regulations and secure your confidentiality. You can even more protect your privacy using a nickname with your therapist. Given that does not deal with insurance or companies, there isn’t even a basic level of information-sharing between such entities, which implies maximum personal privacy for you.
There is likewise a footer navigation, which links to info about its company, a “About” page, FAQs, Evaluations, Careers, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social
The sign-up process for is really pretty long: it took me about 20 to thirty minutes to finish, so make sure you set aside time to complete it since if you stop mid-sign-up and leave your internet browser, it will not save your answers and you’ll have to start all over once again.
From there, you’ll be asked a series of questions in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are provided the alternatives of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I do not know”, and “Other”.
Interestingly enough, users will find below this concern in the form a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if required”. So, throughout the consumption questionnaire, if you answer that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you determine with a different faith, you will not get asked if you desire to match with a therapist of that faith. I tried answering this question 3 times, each time saying I was from a various religion, and never ever got that very same follow-up.
After the concerns about your identity and religious association, you will be asked to finish concerns about your psychological health history, such as whether you have ever remained in therapy prior to and what led you to therapy today. Options for what led you to treatment include “I have actually been feeling depressed”, “My mood is disrupting my job/school performance”, “I am grieving”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, appoints you research, and more.
The platform will ask you to rank your present physical health and eating routines from good, reasonable, and bad.
Then, it will ask you if you are experiencing frustrating unhappiness or anxiety. Following this, there will be a couple of concerns from the Patient Health Questionnaire, or the PHQ-9, an assessment utilized to evaluate for anxiety.
You will be asked if you are currently used as well as how often you consume alcohol. Other screening questions towards the end consist of if you have any issues with intimacy and when the last time you thought about suicide was– if ever.
In addition to anxiety, it asks you if you are experiencing anxiety or anxiety attack, or persistent pain. Other group questions consist of how you would rank your existing monetary status on the same good, reasonable, or poor scale.
I found the questions to be a bit random as I went through the questionnaire. Next, will ask you to rank your sleeping habits and respond to if you are comfortable with your identity.