Betterhelp Satisfaction Guarantee 2023

At the really bottom of the page, you’ll discover a location to purchase a gift subscription for someone else. Betterhelp Satisfaction Guarantee… as well as a link to resources for people in crisis who are not good prospects for’s services.

In a nutshell, is devoted to personal privacy, security, and quality– and it shows. The customer care team replies immediately to problems you raise– promising to reply within 24 hours but, in our experience, responding in far less time than that– and responses your concerns with the proper level of personalized care. And the business makes sure that its therapists comply with HIPAA policies and safeguard your confidentiality. You can even more protect your privacy utilizing a nickname with your therapist. Given that doesn’t work with insurance coverage or companies, there isn’t even a standard level of information-sharing between such entities, which indicates maximum privacy for you.

 

There is likewise a footer navigation, which links to information about its organization, a “About” page, Frequently asked questions, Evaluations, Professions, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise discover links to its social

The sign-up procedure for is actually quite long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to complete it since if you stop mid-sign-up and exit your internet browser, it will not save your responses and you’ll have to start all over once again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are offered the alternatives of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, asexual, “I don’t understand”, and “Other”.

https://www.youtube.com/watch?v=fEOZ8N970Zs

Interestingly enough, users will find listed below this concern in the type a highlighted fact: “Therapists on the platform have varied backgrounds. You’ll have the ability to ask for a Christian therapist if required”. So, throughout the consumption questionnaire, if you respond to that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you respond to that you recognize with a different religious beliefs, you will not get asked if you desire to match with a therapist of that faith. I tried addressing this concern 3 times, each time saying I was from a different religious beliefs, and never ever got that same follow-up.

After the concerns about your identity and religious affiliation, you will be asked to complete concerns about your mental health history, such as whether you have ever been in treatment before and what led you to treatment today. Alternatives for what led you to therapy consist of “I have actually been feeling depressed”, “My state of mind is interfering with my job/school efficiency”, “I am mourning”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, assigns you research, and more.

The platform will ask you to rank your existing physical health and consuming habits from good, reasonable, and poor.

Then, it will ask you if you are experiencing overwhelming unhappiness or anxiety. Following this, there will be a few questions from the Patient Health Questionnaire, or the PHQ-9, an assessment utilized to evaluate for anxiety.

If you are presently utilized as well as how often you drink alcohol, you will be asked. When the last time you believed about suicide was– if ever, other screening questions towards the end include if you have any problems with intimacy and.

https://www.youtube.com/watch?v=zhc4S3iK3iQ

In addition to anxiety, it asks you if you are experiencing stress and anxiety or anxiety attack, or chronic pain. Other market concerns include how you would rate your current monetary status on the same great, reasonable, or poor scale.

I found the concerns to be a bit random as I went through the survey. Next, will ask you to rate your sleeping practices and answer if you are comfortable with your identity.