In a nutshell, is committed to security, quality, and privacy– and it shows. The customer support group replies immediately to issues you raise– promising to reply within 24 hours however, in our experience, responding in far less time than that– and answers your questions with the appropriate level of customized care. And the company makes sure that its therapists comply with HIPAA regulations and protect your confidentiality. You can further secure your personal privacy using a nickname with your therapist. Since doesn’t deal with insurance or companies, there isn’t even a basic level of information-sharing in between such entities, which means optimal privacy for you.
There is also a footer navigation, which links to info about its service, a “About” page, FAQs, Evaluations, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social
The sign-up procedure for is actually quite long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to complete it since if you stop mid-sign-up and exit your browser, it will not conserve your responses and you’ll have to begin all over once again.
From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. It is worth keeping in mind that the business provides a variety of choices for explaining your gender identity and sexual preference. For instance, you can pick from woman, man, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Prefer not to say”, and “Other” for explaining your gender identity. Comparatively, offers users more alternatives to describe their gender than Talkspace does. In detailing your sexual orientation, you are provided the alternatives of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.
Surprisingly enough, users will find below this question in the kind a highlighted fact: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if needed”. So, during the consumption questionnaire, if you respond to that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you respond to that you recognize with a different faith, you won’t get asked if you want to match with a therapist of that faith. I attempted answering this concern 3 times, each time stating I was from a different religion, and never got that exact same follow-up. That being stated, the only alternatives for “Which faith do you identify with?” include Christianity, Judaism, Islam, and Other.
After the questions about your identity and religious affiliation, you will be asked to finish questions about your mental health history, such as whether you have ever been in therapy prior to and what led you to treatment today. Options for what led you to therapy consist of “I have actually been feeling depressed”, “My state of mind is hindering my job/school performance”, “I am mourning”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you research, and more.
The platform will ask you to rank your existing physical health and consuming routines from good, fair, and bad.
Then, it will ask you if you are experiencing overwhelming sadness or depression. Following this, there will be a couple of questions from the Patient Health Questionnaire, or the PHQ-9, an evaluation utilized to evaluate for anxiety.
You will be asked if you are currently used along with how often you drink alcohol. Other screening concerns towards completion consist of if you have any problems with intimacy and when the last time you thought about suicide was– if ever.
In addition to anxiety, it asks you if you are experiencing stress and anxiety or anxiety attack, or chronic pain. Other market questions consist of how you would rate your existing financial status on the exact same great, fair, or poor scale.
I found the questions to be a bit random as I went through the survey. Next, will ask you to rate your sleeping habits and address if you are comfortable with your identity.