At the extremely bottom of the page, you’ll discover a place to buy a present membership for someone else. Cancel Betterhelp Account… along with a link to resources for people in crisis who are not good candidates for’s services.
In a nutshell, is committed to security, personal privacy, and quality– and it shows. The customer care group responds quickly to concerns you raise– promising to respond within 24 hr however, in our experience, responding in far less time than that– and answers your concerns with the proper level of personalized care. And the business guarantees that its therapists adhere to HIPAA policies and protect your privacy. You can even more safeguard your personal privacy utilizing a nickname with your therapist. Since doesn’t deal with insurance or companies, there isn’t even a standard level of information-sharing between such entities, which indicates maximum personal privacy for you.
There is also a footer navigation, which connects to info about its company, a “About” page, FAQs, Reviews, Careers, Discover a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social
The sign-up process for is really pretty long: it took me about 20 to thirty minutes to finish, so ensure you reserve time to finish it because if you stop mid-sign-up and leave your browser, it will not save your responses and you’ll need to begin all over again.
From there, you’ll be asked a series of concerns in a consumption survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are offered the alternatives of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, nonsexual, “I don’t understand”, and “Other”.
Remarkably enough, users will discover listed below this concern in the form a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if required”. Throughout the consumption questionnaire, if you address that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you respond to that you recognize with a different religion, you won’t get asked if you want to match with a therapist of that faith. I attempted answering this concern 3 times, each time saying I was from a different religious beliefs, and never got that exact same follow-up.
After the concerns about your identity and spiritual affiliation, you will be asked to finish questions about your mental health history, such as whether you have actually ever remained in therapy before and what led you to treatment today. Options for what led you to therapy consist of “I’ve been feeling depressed”, “My state of mind is disrupting my job/school performance”, “I am mourning”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, designates you research, and more.
The platform will ask you to rate your current physical health and eating routines from great, reasonable, and poor.
Then, it will ask you if you are experiencing frustrating unhappiness or depression. Following this, there will be a few questions from the Client Health Questionnaire, or the PHQ-9, an assessment used to screen for anxiety.
You will be asked if you are currently utilized as well as how often you drink alcohol. Other screening questions towards completion include if you have any problems with intimacy and when the last time you considered suicide was– if ever.
In addition to depression, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent discomfort. Other demographic questions include how you would rate your present financial status on the same great, reasonable, or poor scale.
I found the concerns to be a bit random as I went through the survey. Next, will ask you to rate your sleeping habits and address if you are comfortable with your identity.