Contact Betterhelp Support 2023

At the extremely bottom of the page, you’ll find a place to purchase a present subscription for somebody else. Contact Betterhelp Support… along with a link to resources for individuals in crisis who are bad prospects for’s services.

In a nutshell, is devoted to security, quality, and privacy– and it shows. The customer service group responds quickly to problems you raise– promising to reply within 24 hr however, in our experience, responding in far less time than that– and responses your questions with the proper level of personalized care. And the company ensures that its therapists abide by HIPAA policies and secure your privacy. You can even more safeguard your privacy using a label with your therapist. Because doesn’t deal with insurance or employers, there isn’t even a fundamental level of information-sharing between such entities, which means maximum privacy for you.

 

There is likewise a footer navigation, which connects to details about its service, a “About” page, Frequently asked questions, Reviews, Professions, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social

The sign-up process for is really pretty long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to complete it due to the fact that if you stop mid-sign-up and exit your browser, it will not save your answers and you’ll have to begin all over again.

From there, you’ll be asked a series of questions in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It deserves keeping in mind that the company supplies a range of choices for describing your gender identity and sexual orientation. You can select from woman, man, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Choose not to state”, and “Other” for explaining your gender identity. Relatively, offers users more options to explain their gender than Talkspace does. In detailing your sexual orientation, you are given the options of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, nonsexual, “I don’t understand”, and “Other”.

Interestingly enough, users will find below this concern in the kind a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll be able to ask for a Christian therapist if needed”. So, throughout the consumption survey, if you address that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you recognize with a various faith, you won’t get asked if you want to match with a therapist of that faith. I attempted answering this concern three times, each time stating I was from a various faith, and never got that very same follow-up.

After the concerns about your identity and religious association, you will be asked to complete concerns about your mental health history, such as whether you have ever remained in treatment prior to and what led you to therapy today. Choices for what led you to therapy consist of “I have actually been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am grieving”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, designates you homework, and more.

The platform will ask you to rank your present physical health and consuming habits from great, fair, and poor.

Then, it will ask you if you are experiencing frustrating unhappiness or depression. Following this, there will be a couple of questions from the Client Health Questionnaire, or the PHQ-9, an evaluation utilized to evaluate for anxiety.

You will be asked if you are currently used as well as how typically you drink alcohol. Other screening concerns towards the end include if you have any issues with intimacy and when the last time you thought about suicide was– if ever.

In addition to depression, it asks you if you are experiencing anxiety or anxiety attack, or persistent discomfort. Other demographic questions consist of how you would rate your present financial status on the exact same great, reasonable, or poor scale.

I found the questions to be a bit random as I went through the questionnaire. Next, will ask you to rate your sleeping routines and address if you are comfortable with your identity.