At the extremely bottom of the page, you’ll find a location to purchase a gift membership for someone else. Fees For Betterhelp… as well as a link to resources for people in crisis who are not good candidates for’s services.
In a nutshell, is devoted to quality, privacy, and security– and it shows. The customer service group replies promptly to problems you raise– promising to respond within 24 hr however, in our experience, replying in far less time than that– and answers your questions with the suitable level of customized care. And the company ensures that its therapists adhere to HIPAA policies and safeguard your confidentiality. You can even more protect your privacy using a nickname with your therapist. Because does not work with insurance or employers, there isn’t even a standard level of information-sharing between such entities, which indicates maximum privacy for you.
There is also a footer navigation, which connects to info about its service, a “About” page, Frequently asked questions, Evaluations, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social
The sign-up process for is actually pretty long: it took me about 20 to thirty minutes to complete, so make certain you set aside time to finish it because if you stop mid-sign-up and leave your browser, it will not conserve your answers and you’ll have to start all over once again.
From there, you’ll be asked a series of questions in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the alternatives of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, asexual, “I do not know”, and “Other”.
Remarkably enough, users will find listed below this concern in the type a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if required”. Throughout the intake survey, if you answer that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you recognize with a various religious beliefs, you will not get asked if you want to match with a therapist of that faith. I tried answering this question 3 times, each time saying I was from a various religious beliefs, and never ever got that very same follow-up.
After the concerns about your identity and spiritual affiliation, you will be asked to complete questions about your psychological health history, such as whether you have ever been in treatment before and what led you to therapy today. Alternatives for what led you to treatment consist of “I’ve been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am grieving”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, appoints you homework, and more.
The platform will ask you to rate your existing physical health and consuming routines from good, fair, and bad.
Then, it will ask you if you are experiencing overwhelming unhappiness or anxiety. Following this, there will be a couple of questions from the Client Health Questionnaire, or the PHQ-9, an evaluation utilized to screen for anxiety.
If you are presently used as well as how frequently you consume alcohol, you will be asked. Other screening questions towards the end consist of if you have any problems with intimacy and when the last time you considered suicide was– if ever.
In addition to anxiety, it asks you if you are experiencing stress and anxiety or anxiety attack, or persistent pain. Other demographic questions consist of how you would rate your present monetary status on the same good, fair, or bad scale.
I discovered the concerns to be a bit random as I went through the survey. Next, will ask you to rank your sleeping habits and address if you are comfortable with your identity.